Vehicle Recall Information

A vehicle recall is a measure by automobile manufacturers, required by regulations, to provide free repairs or replacement of components for vehicles with safety hazards or those that do not meet regulatory standards. The purpose of a recall is to eliminate safety risks and ensure the safety of vehicle owners and other road users.

You can use the recall inquiry tool on this page by entering your Vehicle Identification Number (VIN) or selecting vehicle model information to check. If your vehicle is within the recall range, Gaius Auto will also notify you by mail, SMS, or email.

No. All official recall repairs are free of charge, including parts and labor costs. Gaius Auto covers all recall-related repair costs, and you do not need to pay any fees.

The recall repair time varies depending on the recall reason and vehicle model, typically ranging from 1 to 4 hours. For the exact time, please consult the Gaius Auto authorized service center where you made the appointment. If the repair takes longer, some service centers may provide a courtesy vehicle.

Recall issues are typically related to vehicle safety, and delaying repairs may increase safety risks. Additionally, if you plan to sell your vehicle, an uncompleted recall may affect its resale value. We recommend scheduling the repair as soon as you receive the recall notification.

Yes. Recall service is not limited by the vehicle warranty period. No matter how long you have owned your vehicle, as long as it is within the recall range, you can receive free recall repair service.